Information about shipping costs

Region Shipping Costs (EUR)
Germany Deutsche Post  up to product price EUR 33.00 incl. VAT 3.90
Germany DHL product price EUR 33.01 and more incl. VAT 6.90
EU  incl. VAT 12.90
Worldwide  incl. VAT 17.90


General information about shipping

We deliver worldwide. The pricing can be found within the shipping costs table.

Within Germany delivery is carried out by Deutsche Post or DHL, depending on the product price. Delivery to a German DHL pick-up station is possible. 

Outside Germany delivery is carried out by DHL or Deutsche Post.

Items are shipped with plain cover and neutral sender. Sender’s address is:
Andrea Kleer, Eifelstrasse 32, 42579 Heiligenhaus, Germany.



Information about delivery times

The following table contains the delivery times for shipping to selected countries. Please add the working days to the delivery times indicated at the relevant item.

Country

Additional maximum duration of working days

Australia

7

Austria

3

Belgium

3

Bosnia and Herzegovina

7

Bulgaria

7

Canada

6

Croatia

6

Czech Republic

3

Denmark

3

Estonia

6

Finland

4

France

3

Great Britain

4

Greece

5

Hungary

4

India

7

Ireland

4

Iceland

5

Italy

4

Japan

4

Latvia

5

Lithuania

6

Luxembourg

3

Malaysia

6

Malta

4

Netherlands

3

New Zealand

8

Norway

3

Poland

4

Portugal

4

Romania

6

Russian Federation

8

Serbia

5

Sweden

3

Singapore

5

Slovakia

4

Slovenia

3

Spain

4

Switzerland

3

Turkey

8

Ukraine

4

USA

5

If you order several items in the context of one order, to which different delivery times apply, we dispatch the items in one shipment, unless otherwise explicitly agreed. In this case, the longest delivery time for an item in your order will apply to the complete order.

Information about the calculation of delivery time

The time limit of delivery shall begin one day after the payment order is given to the sending bank, if payment in advance has been agreed; for other methods of payment one day after conclusion of contract, and ends at the end of the last day of the time limit. If the last day of the time limit is a Sunday or official bank holiday at the place of delivery, this day is replaced by the next working day.